We can also provide sea shipping(Port to port) and air shipping.

• This product is only stocked in our HongKong warehouse and no stock in NY and Toronto warehouse.

  For customer who want to order, please contact with first to: dingstore@hotmail.com . We will reply within 24 hours.

• -When payment received, shipping will be made within 7 business days
  - Please note your phone number and your address on Paypal for shipping , when special status happened, shipping company will call you.
  - Seller is responsible for all damage on delivery.
  - We ship items out Monday-Friday.
  - Shipping is NOT available to P. O. Boxes.
  - Items are NOT shipped out on Saturday or Sunday.

   

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                                                Refund                                                

  We will accept returns on all items within 30 days of you receiving the package. Please notify me of your intention to return the package within that time so We know to look for the package and can have your refund ready to send to you when I receive the package back. Refunds will be for item cost only shipping and handling will not be refunded. Item must be in the same condition as when item was sent.
  
  Shipping and handling in any case are not refundable.

• Machine return to us and ask refund should be charged 10% restacking fee.

   

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                                                    Warranty                                                       

  About the warranty and customer service, all our machines have 1-year warranty period. During warranty time we can provide free parts and technical support to customers. For small problems , we will send customer parts and our technician will send fixing instruction email to them
  For big problems, they can ship the machine back and we change a new one for them, or refund them.
  What make our machines easy to maintain is that most of our machines are manual, so it's easy to learn to fix and easy to use.

• Question email: dingstore@hotmail.com , we will reply within 24 hours